Privacy Policy

This Privacy Policy explains how 10.19 Logistics LLC( “10.19 Logistics,” “we,” “us,” or “our”) collects, uses, and protects information submitted through ten19logistics.com(the “Site”). By using the Site, you agree to the practices described in this policy.

We collect information you voluntarily submit through the Site's forms, including:

• Quote Request Form: company name, contact name, phone, email, pickup and delivery locations, preferred timing, and freight details (pallets, weight, dimensions, liftgate/dock requirements, special instructions).
• Contact Form: name, company, phone, email, message, and preferred contact method.

We may also automatically collect standard technical information (such as browser type and pages visited) through our hosting provider for site performance and security purposes.

We use the information we collect to:

• Respond to quote requests and general inquiries
• Prepare and communicate freight quotes
• Maintain customer and prospect records in our CRM system
• Operate, maintain, and improve the Site

We do not sell or rent your personal information. We share information only as necessary with:

• Service providers that support our operations, including our CRM platform (HubSpot) and website hosting provider (Vercel), who process information on our behalf
• Parties when required by law, or to protect the rights, property, or safety of 10.19 Logistics LLC or others

We retain information submitted through the Site for as long as necessary to respond to your inquiry, maintain our business records, and comply with legal obligations.

To request access to, correction of, or deletion of information you have submitted to us, contact us at nbonds@ten19logistics.com.

The Site may use minimal, standard analytics tools to understand aggregate traffic and improve performance. These tools do not sell your data to third parties.

The Site is intended for business use and is not directed at individuals under the age of 13. We do not knowingly collect information from children.

The Site is served over HTTPS, and we take reasonable measures to protect information submitted through our forms. No method of transmission or storage is completely secure.

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision.

Questions about this Privacy Policy can be directed to nbonds@ten19logistics.com.